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Data protection

With the following data protection information, we explain the City-Bahn Chemnitz GmbHBahnhofstraße 10 in 09111 Chemnitz, represented by the management, as the controller within the meaning of the General Data Protection Regulation (GDPR), which personal data we process when you visit our website and use our online services. We would like to point out that, by default, all data transmissions in connection with our website take place via an encrypted connection.

We reserve the right to adapt our data protection information from time to time so that it always complies with the current legal requirements or to reflect changes in our services. We therefore recommend that you read the data protection information regularly to keep up to date with the protection of the personal data we process.

Logging and creation of log files

When accessing www.city-bahn.de a number of technical data are logged. This general data and information is stored in the server's log files. Your IP address, your browser ID and domain, the name of the retrieved file, the date and time of the retrieval, the amount of data transferred and the successful retrieval are recorded in a log file. The processing of personal data is carried out for the provision of the website as well as for troubleshooting and clarification of acts of abuse or fraud on the basis of a legitimate interest in accordance with Art. 6 para. 1 p. 1 lit. f DS-GVO. The deletion of the log files takes place after seven days.

Use of cookies

We use cookies on our website. Cookies enable us to optimise the information and offers on our website in the interests of the user. Cookies enable us to recognise the users of our website. The purpose of this recognition is to make it easier for users to use our website.

Matomo

This website uses Matomo, an open source, self-hosted software to collect anonymous usage data for this website.

The data on visitor behaviour is collected to find out any problems such as pages not found, search engine problems or unpopular pages. Once the data (number of visitors who see error pages or only one page, etc.) is processed, Matomo generates reports for website operators to react to. (layout changes, new content, etc.)

Matomo processes the following data:

  • Cookies
  • Anonymised IP addresses by removing the last 2 bytes (i.e. 198.51.0.0 instead of 198.51.100.54)
  • Pseudonymised location (based on the anonymised IP address)
  • Date and time
  • Title of the page accessed
  • URL of the accessed page
  • URL of the previous page (if this is allowed)
  • Screen resolution
  • Local time
  • Files that have been clicked and downloaded
  • External links
  • Duration of the page layout
  • Country, region, city (with low accuracy due to IP address)
  • Main language of the browser
  • User agent of the browser
 

Furthermore, only technically necessary cookies are used on the basis of the legitimate interest according to Art. 6 (1) lit. f DS-GVO. The legitimate interest of City-Bahn Chemnitz GmbH in this case is to ensure user-friendliness (e.g. display / text size), to ensure that the website is provided in accordance with data protection requirements (e.g. storage of the selection made with regard to the cookie banner) and to ensure unrestricted technical functionality of the website, in particular the login area (e.g. user guidance / language identification). The storage period of these cookies is a maximum of one month. Further information on this is also available in the context of our cookie banner.

Use of service providers for the provision of the website

In order to provide the website, we use service providers who process personal data on behalf of City-Bahn Chemnitz GmbH or through whom access to personal data cannot be excluded. We have concluded commissioned processing contracts with all of these service providers in accordance with Art. 28 of the German Data Protection Regulation (DS-GVO). In addition to the service providers already mentioned, these are make IT GmbH (e-mails) and theCASE GmbH & Co. KG (hosting/support).

Data subject rights and contact with the data protection officer

Data subjects may at any time request information about the personal data concerning them and, if necessary, request rectification or deletion or restriction of processing, or object to processing. There is also a right to data portability in their favour. Furthermore, if the data processing is carried out on the basis of consent, this can be revoked at any time for the future. To exercise your rights, you can contact our data protection officer, the Dresden Institute for Data Protection, at dsb[at]city-bahn.de (for further contact details, please go to www.dids.de) are available to you. In addition, you have the right to lodge a complaint with a data protection supervisory authority in accordance with Art. 77 DS-GVO if it is suspected that the personal data is being processed unlawfully.